Beyond the black box

"This is the first and only micro-analytic study of the interaction between pilots in the cockpit of commercial aircraft. It examines, in close detail, the communication that pilots engage in with one another and with other parties, such as traffic controllers, as they perform the routine tasks involved in flying an aircraft. It also makes an important contribution to literature on work and language by addressing one of the most highly technological settings there is: the aircraft cockpit."--Jacket.